DLL Careers


IT Production Support Analyst

Our Organization

DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.


Your Function:

As the Production Support Analyst, you will be a part of a cross-functional team covering all aspects of application development from business analysis to testing. The candidate must be hands on in day-to-day duties with an enthusiasm for technology, particularly with software development and a focus on quality.

Duties and Responsibilities

  • Ensure the production environment is monitored for any issues or fall out, and ensure the proper error handing, reporting and corrections for any issues.
  • Participate in the on-call after hours support rotation.
  • Create traceability from fix recommendation generation through to Test Case execution.
  • Ensure that analysis is compliant with IT standards and requirements
  • Fix is aligned to application designed requirements and designs
  • Testing activities validate quality and alignment to requirements
  • Identify opportunities for software improvement
  • Take preventive or corrective actions when necessary
  • Ensure delivery of deliverables are on time, on budget and ‘on quality’
  • Ensure that all deliverables comply with the boundaries set by enterprise architecture and by security and compliance.
  • Ensure applicable audit actions are managed and fulfilled in a timely manner
  • Support and when necessary execute Link and SIT testing activities
  • Ensure the development and introduction of changes to existing systems, in line with functional requirements
  • Ensure the execution of changes, in line with change requests or because of technical necessity.
  • Ensure the execution of the technical deployment activities in line with defined process.

Your Profile:

Technical Skills must include most of the following:

  • Database SQL and Performance Tuning Experience
    • SQL query reading and writing as well as general relational database knowledge is a must.
    • Database design, modifications and improvements for transactional systems
    • Data normalization/denormalization
    • Design and modification of Advanced queries, Triggers, Stored procedures – PL/SQL
    • Performance Testing (Database Performance tuning for real-time service calls, tuning of Conversion process)
  • ETL Knowledge, mapping, troubleshooting.  IBM DataStage preferred
  • Development of J2EE applications using Spring, Java 8 or higher
  • Experience in Unix / Linux
  • Batch Job-Scheduling, monitoring, and interface processing
  • Experience working with Large scale applications with large amount of data
  • Oracle 12c running in a Linux environment

Nice to have technical skills:

  • Development of JSP and other UI Framework
  • Working experience with Azure/DevOps, Subversion or an equivalent code versioning platform
  • Hibernate experience is preferable. Knowledge of other ORM Frameworks is acceptable
  • Knowledge of alternative SQL, general understanding and the ability to write queries.


We Offer:

  • Two working days per year volunteering for a local charity
  • Health and Wellness program including healthy food, fresh Coffee Plaza, free health checks, fun health & vitality activities
  • Flexible hours with possibility to work from home (within job scope)
  • Career development opportunities: online learning, member development programs
  • Highly competitive benefits

Additional Information:

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.



We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. EOE

Please visit our website www.workingatdllgroup.com to apply online.


I can help you if you have any questions

Contact Recruitment at +31 (0)40 233 9733 or