Account Support Executive

As an Account Support Executive, you will be responsible for paying our Customer and Dealer agreements in a timely and accurate manner, adhering to UK policies and procedures as outlined on a deal-by-deal basis. Performing all necessary controls and validation of contracts to the highest standard required for this role. An Account Executive will strive to become a subject matter expert exceeding both internal and external customer expectations daily.

Find out more here about how you can unleash your full potential at DLL

Day to day:

• Process Contracts for activation and payout - Handling incoming contract documentation via our integrated digital systems. Ensuring all paperwork is present and correct in line with DLL policies and liaise seamlessly with joining functions where necessary. Complete all validation and compliance checks prior to activation.
• Maintain turnaround time for receiving documents to payout on a programmatic basis.
• Be responsible for managing an individual development plan to support initial training and progression through Account Executive levels. Complete key milestones ensuring all relevant regulatory examinations and training are successfully passed within given time frames.
• Engage in Digital transformation, supporting the business to evolve towards a digital future enabling faster more efficient funding for our customers.
• Create and maintain relationships with key stake holders, internal and external to resolve queries. Delight our customers by going the extra mile at every opportunity during communication, both written and verbal
• Live the DLL values, demonstrating daily consistent application to these.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials:

• Has a desire to become a subject matter expert and build strong internal and external relationships.
• Demonstrates excellent query resolution, seeking help where required.
• Is detail orientated with a drive for success, both individually and as a team.
• Is compliant with standard processes and policies.

Extras:

• Previous finance experience preferred but not required.

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know:

• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner Natalie Gray via ukrecruitment@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.