Workout & Litigation Specialist

As a Workout & Litigation Specialist, you will be fully accountable to oversee and manage distressed small and large ticket customers no later than 60 days past due, litigation and bankruptcy cases, provisioning, Loan Strategy and Short Strategy Reports (LSR/SSR), and participation in Asset Quality Meetings. The Specialist must effectively liaise with Credit, Commercial, Collections, Operations, field portfolio management, foreclosure, business units and external parties, and must ensure compliance with global C&R policies and guidelines. In this role, you will be responsible for meeting assigned targets, deadlines, and for delivering a positive customer experience.

Find out more here about how you can unleash your full potential at DLL

Day to Day

• Manage an assigned portfolio in an efficient way and within corporate standards and policies including minimizing risk costs and Non-Performing Loans ('NPL') while maximizing recoveries and cure rates.
• Support and assist the C&R Lead.  Adjust current practices to align with the ‘new EBA Definition of Default’ way of working by focusing on Early Cure and Early Recovery of delinquent customers.
• Develop and implement effective workout and collection strategies. Manage bankruptcy and insolvency lawsuits.
• Determine account strategy and appropriate escalation steps to include assignment to Field Portfolio Managers, third party agencies, or outside counsel.
• Direct activities related to workout cases and bankruptcies in a manner that ensures DLL’s action and response is in accordance with all laws and internal DLL policies.
• Negotiate, settle, and remedy accounts in a manner that mitigates risk while maximizing recovery of loss.
• Manage the provisioning, write-off, and write-down process in accordance with DLL policy and procedure.
• Direct all after care activities related to DLL’s recovery efforts including third party collection agencies and managing relationships with outside counsel on legal matters.
• Liaise with Operations, Commercial, and the Risk organization regarding litigation efforts as well as risk management strategies.
• Responsible for quality and timely completion and reporting of LSR/SSR in adherence with global authorization matrix.
• Identify process improvement opportunities, with a focus on streamlining and the elimination of unnecessary steps to maximize efficiency and improve results.
• Support Suspicious Investigation Unit and fraud management activities.
• Collaborate and participate in cross functional projects and initiatives as required.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Check this link to an overview of all benefits in your region.

 

Essentials

• Minimum of bachelor’s degree or equivalent work experience in Loss & Recovery and/or Special Loans
• 5+ years of relevant experience in the financial industry with people management and change management skills
• Be an authentic leader who lives the values, inspires, and facilitates members to contribute to collective results in a matrixed organization
• Exceptional demonstrated understanding of financial statement analysis, portfolio management concepts, documentation, and registration/security issues
• Demonstrated ability to identify, initiate, analyze, and implement business systems, management information systems and business process improvements
• Proficiency in loan documentation and strong knowledge of local law including bankruptcy
• Strong negotiation skills and ability to manage legal matters through external counsel
• Bilingualism (French, English) is an asset
• Experience in leasing/finance a strong asset
• Excellent negotiation, influencing and problem-solving skills
• Outstanding communication, business acumen, decision making and leadership skills
• The ability to make considered decisions and ability to follow through on “tough but necessary” business decisions and requirements
• Ability to work from home remotely/independently and in a virtual team environment

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

 

Good to Know

Desired Primary Work Location: Burlington, ON

Other Acceptable Work Locations: Vancouver, BC; Calgary, AB; Saskatoon, SK; Winnipeg, MB; Montreal, QC; Moncton, NB; Halifax, NS

Applicable pay range:

$102,476 - $153,714

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, pension plan, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

• Deadline for application: May 9,2024(Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website
• DLL’s referral program applies
• #LI-APRIL
• For more information, please contact our Talent acquisition partner April Kim via April.Kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.